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Steve Baker Marketing Manager

Published: 02/07/15

Steve Baker first came to Flint on a six month temporary contract. Thankfully he liked it so much that he returned and has now managed the marketing team for over three years.

Steve and his team of six work hard on generating sales leads that are taken forward by the relevant Flint department to then provide detailed quotations for. The leads come from a variety of sources such as our own website; lapsed policy holders and other business lists.

Steve comments:

“As an organisation we put a tremendous amount of effort and resource into creating sales leads. Like all businesses we cannot afford to stand still, but must keep pressing forward and generate new enquiries. It’s also important to maintain contact with all clients, even lapsed ones. Luckily a big percentage of clients only ever leave reluctantly due to price and are keen to return”

“We work closely with other departments within Flint to ensure that from initial client contact, to supplying a quotation is a seamless process. This way Flint is totally in charge of quality control; meaning a positive relationship and excellent service right from the start.”

“Insurance is a changing and responsive business; new insurers, better cover and products come into the market all the time, so it’s the job of me and my team to make sure commercial enterprises know about such opportunities and can take advantage of them. “

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