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Proof of the pudding

Published: 20/04/18

Proof of the pudding

It may sound nostalgic, but we think the business of insurance has managed to retain some of the last vestiges of good old fashioned honour, trust and courtesy. At Flint we certainly approach our business with congeniality and our colleagues feel more like members of the family. We view our underwriters as true business partners and work closely with them to support our customers. So when we are approached by a completely new insurer who wants to join our carefully selected panel it can be a difficult decision. 

We were approached by Protect Underwriting who have recently set up their brand new insurance facility, whilst we know the people involved very well, this is still a start-up. It's true that we prefer to work with people that we know and like, we also want to support our 'friends', but we must also be 100% sure that what their offering works for our clients. We loved their comprehensive cover, with great rates, meaning we can offer a quality, cost effective policy, but we still needed to be confident that they will care for our client's requirements in full. At Flint our customer comes first in everything that we do and we must have complete faith that their insurance contract works for them, as it should, every time.

After careful consideration we did appoint Protect and inevitably an unfortunate event occurred, but without claims there would be no need for insurance. A claim means something has gone wrong, but it's also a vital test for both Flint and the insurer, where we get to show just how good we can be.

In this instance we are delighted to say that Protect settled a claim for a stolen handbag and various expensive items within just 24 hours of receiving the claims details. They responded quickly, without quibbling and as a result our client's distress was kept to the absolute minimum. Thanks to Protect Underwriting – we look forward to a long and happy working relationship!

Protect Underwriting are one of several high quality insurance providers who form part of the Flint high value insurance panel. As a Flint Private Clients customer you always have a range of insurance policies to choose from, based upon our personal recommendations for you.

For the very best high value insurance advice call Flint Private Clients on 0208 309 3434.



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