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Motor Insurance Bureau Scam Warning – Insurance Claims

Published: 30/09/13

The Motor Insurance Bureau is concerned that some people may be receiving spurious calls with regards to motor accidents and claims.

Callers are claiming that they got their information from the Motor Insurance Database (MID)

The caller may:

  • say that they have been instructed by the MIB to call you about your accident claim

  • trick you into giving information about any motor accidents you have been involved in

  • encourage you to falsify information in order to make a claim to MIB

  • try to get your personal data or banking details so that “your compensation” can be paid to you


The MIB does contact:

  • individuals or their legal representatives who have submitted claims for an accident with an uninsured or untraced driver

  • a named defendant/third party in a claim

  • the registered keeper of a vehicle that does not appear to be insured according to the MID. (MIB will send a warning letter that sets out the immediate action required to stay legal and avoid getting a Fixed Penalty Notice from the DVLA.)


The MIB does not:

  • call the public about claiming for motor accidents unless you have already made a claim to MIB

  • sell or give out the information held on the motor insurance database to unauthorised third parties

  • ask for your banking details via the telephone


To report an incident of this nature to MIB, you should try and obtain

  1. The full NAME of the person who called you

  2. The TELEPHONE number of the person who called you

  3. The name of the company that called you (even if they say they are MIB)

  4. The name of your own insurer if you are happy to give this


You can contact the MIB by telephoning 01908 830 001 or e-mailing feedback@mib.org.uk

You can also report it to the Information Commissioner’s Office (IOC). The IOC is aware of this increasing problem. They are gathering more information about calls like this to try and protect your data. Visit their website at: http://www.ico.gov.uk/for_the_public/topic_specific_guides/marketing.aspx


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