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DVLA says stay safe online

Published: 29/03/18

DVLA says stay safe online 

The following information from the DVLA is reminding users about the dangers of online fraud – please be aware and stay safe.

Scam emails, text messages and phone calls

The DVLA don’t send emails or text messages that ask you to confirm your personal details or payment information. If you get anything like this, don’t open any links and delete the email or text immediately.

Similarly, if you get a call from someone claiming to be from DVLA who asks you for personal details or payment information, this isn’t them - so end the call immediately.

Misleading websites

Beware of misleading third party websites passing themselves off as DVLA. These sites might, for example, offer to help you apply for a driving licence, tax your car or connect you to the contact centre. These sites will often charge additional fees for services that you can get for free or at a lower cost on GOV.UK.

To try and pass themselves off as genuine, these sites might include ‘DVLA’ in their web address (URL). They might also design their site to appear as if it’s DVLA - for example, using DVLA’s old ‘green triangle’ logo, which the DVLA no longer use.

Don’t be fooled by these sites - even if they appear at the top of search engine results. Always double check you’re using GOV.UK.

Top tips to protect yourself and others

Only use GOV.UK so you can be sure that you’re dealing directly with the DVLA. 

Never share images on social media that contain personal information, such as your driving licence and vehicle documents.

Report online scams to Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and cyber crime and where you should report fraud if you have been scammed, defrauded or experienced cyber crime in England, Wales and Northern Ireland. 

Report misleading adverts to search engines.

Keep up to date with internet safety - read more about online scams and phishing, and how to stay safe online


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